top of page

TERMS & CONDITIONS

📑 Laplama.com Terms & Conditions

​

 

Your use of the Laplama.com website (the “Site”) and our services, including phone orders and inquiries, is governed by the policies, terms, and conditions set forth below. By using this Site or submitting an order, you agree to be bound by these terms. If you do not agree, please discontinue use of the Site and refrain from placing orders.

The terms and conditions posted here, including our Return & Refund Policy, are public information and apply to all customers unless a separate written contract is signed by an authorized officer of Laplama.com.

​

 

⚖️ General Terms

  • Product descriptions, images, and pricing are provided by third-party sources. While we strive for accuracy, Laplama.com is not liable for omissions or errors. Orders are fulfilled strictly based on the part number(s) listed on your invoice.

  • Sales representatives are not authorized to make verbal claims about products or services. Any additional provisions must be confirmed in writing.

  • In multi-item purchases, each item is treated independently for warranty, replacement, or cancellation unless otherwise noted in the invoice memo.

  • Shipping fees are non-refundable once an order has been dispatched. Labor charges are also non-refundable once services are performed.

 

 

📧 Order Confirmation

  • Customers must carefully review their email order confirmation to ensure accuracy in shipping, billing, and product details.

  • If you do not receive a confirmation email, please contact us immediately.

  • Do not submit duplicate orders — this may result in restocking and shipping fees.

 

 

📦 Shipping & Delivery

  • Claims for lost or damaged shipments must be reported within 48 hours of scheduled delivery.

  • Customers should refuse any package that appears tampered with or damaged. Signing for a package confirms acceptance of its condition.

  • Incorrect or missing products must be reported within 48 hours of receipt. Failure to do so forfeits any remedy.

  • Laplama.com is not liable for courier delays. Customers may petition the courier directly for shipping rate adjustments.

 

 

❌ Order Cancellation

  • Orders may be cancelled before processing by phone or via our website.

  • Cancellation requests cannot be made via email or voicemail.

  • Once shipped, orders cannot be cancelled. A Return Authorization will be required.

 

 

💳 Payment & Authorization

  • Customers certify that all payment information provided is accurate and belongs to them.

  • By placing an order, you authorize Laplama.com to charge your payment method.

  • Customers agree to pay all applicable taxes, duties, and customs fees for international shipments. If Laplama.com pays such fees on your behalf, you agree to reimburse us.

  • Apple products are not available to resellers.

 

 

™️ Trademarks

  • Laplama.com and the Laplama logo are registered trademarks of Central Capital Business Solutions Limited, incorporated in India and other countries.

  • All other trademarks are the property of their respective owners.

 

 

🛒 Making Purchases

  • To purchase products, you may be required to provide payment and account information.

  • You agree to pay all charges incurred by authorized users of your account at the prices in effect at the time of purchase.

  • All new accounts are subject to review and approval before orders are processed.

  • Due to manufacturer restrictions, certain products may not be available to all customers.

 

 

🌍 Shipping Locations

We currently ship to physical addresses in India and Singapore, supported by our trusted delivery partners.

 

✨ Laplama.com – Trusted Electronics, Transparent Policies, Total Peace of Mind.

bottom of page